ITIL® 4 Foundation E-Learning Course
Pass your ITIL Exam on the first try with our e-learning course. Updated for the 2020 Exam.
Preview Video
Passing the ITIL 4 certification exam is a major step into the world IT Service Management. This course will cover all the topics needed to pass your ITIL 4 exam on the first try. Our documented 99% passing rate, has allowed us to train thousands of students to pass their ITIL exam on the first try.
This is not your typical e-learning course where someone just reads a slide. This course includes actual real world examples and how to have the ITIL mindset. PeopleCert ITIL accredited instructor Andrew Ramdayal will be guiding you throughout the class.
This course is taught by Instructor and Project Management author Andrew Ramdayal. Andrew has over 50 certifications and has authored a few bestselling books in Project Management. Andrew has taught this course to thousands of students around the world both in the classroom and online.
BEST COURSE MATERIALS
Our course will provide students with our custom ITIL 4 Foundation study guide. This guide will contain all the topics covered on the ITIL 4 exam. Students will also be given instant access to our ITIL 4 Foundation e-learning course which includes:
- Based on the ITIL 4 Foundation Guide from Axelos. No need to get the book, this course is all you need.
- 100% self-pace
- 70+ Videos
- 6 Full-length Realistic Mock Exams - 240 Questions
- Printable Course Slides and PDF's
- Updated for the 2020 ITIL Foundation Exam
- Qualifies for 18 PDU contact hours
ITIL 4 Foundation Exam
The actual certification exam is administered by PeopleCert and is taken online from your home or office. The exam will include 40 questions with a one-hour time limit. Student must answer 26 questions correct (65%) to pass.
What you’ll learn:
- All the topics needed to pass the ITIL 4 Foundation exam
- ITSM Foundation concepts
- ITIL 4 Foundation certification exam format
- How to apply ITIL 4 concepts to your workplace
- Components of ITL 4
- ITIL Terms and concepts
- 4 Dimension of ITSM
- Service Value System (SVS)
- Service Value Chain
- Continual improvement model
- General management practices
- Service management practices
- Technical management practices
Documented 99% passing rate on the first try
Over 95% of fortune 500 companies have taken our courses
Course Curriculum
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PreviewService Management (1:51)
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PreviewValue (5:35)
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StartOrganizations (2:26)
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StartService Providers and Consumers (3:52)
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StartOther Stakeholders (2:26)
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StartServices and Products (4:34)
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StartService Offering (3:21)
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StartService Relationship Model (6:12)
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StartOutcome, cost and risk (2:25)
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StartOutput and outcome (2:33)
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StartService Cost (2:24)
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StartService risk (4:01)
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StartUtility and warranty (3:46)